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How to connect to Eduroam
Never give your credentials to a network other than the legitimate eduroam. You can consult the certificates of the centres to ensure that it is the legitimate network.

Verify the Ramon Llull University certificate:

Server Name  radius.url.edu
Issuer Name  GEANT OV RSA CA 4
Organization    "Universidad" Ramon Llull
Expiration date  December 02, 2026
Fingerprint
SHA-256
 598e981af6e52f3da20adbb9ca7e889108671712

 


How to connect to eduroam

Windows

  1.  Click the Wi-Fi networks icon in the lower-right corner of the taskbar.

  2. Select eduroam from the list of wireless networks and click on "connect".

  3. Enter the university's email: <user>@salle.url.edu, <user>@students.salle.url.edu or <user>@ext.salle.url.edu according to your profile and password.

 

5. Accept the certificate signature in the dialog box that will appear after entering the credentials. The message may vary depending on the version of Windows or may not appear.

6. If you still can't connect after performing these steps, we recommend that you erase the Wi-Fi and set it up again. To do this you will have to go to the Wi-Fi and right click on the Wi-Fi Eduroam. Then we will click on "forget network" and finally we will have to access it again by following the steps.

If you're having trouble logging in despite following the steps above, pay attention to the error message that your device is giving you.

 

Frequent Errors:

If it gives you an authentication error or incorrect credentials, check that you use the correct username and password.

If it does not allow you to access Eduroam despite asking you multiple times for the username and password, check that you do not have any default profiles on your MAC (support link).

If it does allow you to access Eduroam but does not let you browse the Internet, it is most likely a problem with static DNS (support link).

If you continue to have problems you can contact helpdesk@salleurl.edu to solve the problem. You can also try following the steps to connect with the app to avoid making mistakes in the procedure.


Android

  1. Access the list of Wi-Fi networks on your Android.
  2. Select eduroam from the list.
  3. Fill in the fields with the following information:

      4.Shipping: Accept the certificate if required. 

  

Secure Method: Validate Certificate.

Student

Secure Method: Validate Certificate.

External

Secure Method: Validate Certificate.

PDI/PAS

Note: Images may differ from reality depending on the phone manufacturer. Screenshots correspond to a Google Pixel.   

If you're having trouble logging in despite following the steps above, pay attention to the error message that your device is giving you.

 

Frequent Errors:

If it gives you an authentication error or incorrect credentials, check that you use the correct username and password.

If it does not allow you to access Eduroam despite asking you multiple times for the username and password, check that you do not have any default profiles on your MAC (support link).

If it does allow you to access Eduroam but does not let you browse the Internet, it is most likely a problem with static DNS (support link).

If you continue to have issues you can contact helpdesk@salleurl.edu to solve the problem. You can also try following the steps to connect with the app to avoid making mistakes in the procedure.


Apple: macOS and iOS

Note: You may need to delete previous eduroam certificates or delete profiles.

Connection Guide:

  1. In the settings panel, click the Wi-Fi network icon.
  2. Select the eduroam network.
  3. Enter the university username: <user>@salle.url.edu, <user>@students.salle.url.edu or <user>@ext.salle.url.edu.
  4. Enter the password and accept the certificate.

 

If you're having trouble logging in despite following the steps above, pay attention to the error message that your device is giving you.

 

Frequent Errors:

If it gives you an authentication error or incorrect credentials, check that you use the correct username and password.

If it does not allow you to access Eduroam despite asking you multiple times for the username and password, check that you do not have any default profiles on your MAC (support link).

If it does allow you to access Eduroam but does not let you browse the Internet, it is most likely a problem with static DNS (support link).

If you continue to have problems you can contact helpdesk@salleurl.edu to solve the problem. You can also try following the steps to connect with the app to avoid making mistakes in the procedure.


LINUX/UNIX

 

If you're having trouble logging in despite following the steps above, pay attention to the error message that your device is giving you.

 

Frequent Errors:

If it gives you an authentication error or incorrect credentials, check that you use the correct username and password.

If it does not allow you to access Eduroam despite asking you multiple times for the username and password, check that you do not have any default profiles on your MAC (support link).

If it does allow you to access Eduroam but does not let you browse the Internet, it is most likely a problem with static DNS (support link).

If you continue to have problems you can contact helpdesk@salleurl.edu to solve the problem. You can also try following the steps to connect with the app to avoid making mistakes in the procedure.